| You should NEVER have to pay the
price for slow or inefficient service. But that's exactly what
tends to happen when you pay service technicians by the hour
instead of by the job. Because we charge by the job, you never
pay for slow or lazy technicians or for run-around time for
parts and other materials. And because it's in our best
interests to work as efficiently as possible, we stock our
trucks with every imaginable tool and part, and train our
technicians to do the job efficiently and correctly the first
time around.
For a service charge of $69.50 we will dispatch a service
technician who will diagnose the problem needing service and
conclude what repairs are necessary and how much the repairs
will cost. With your authorization, our technician will
perform the necessary repairs; otherwise you will only owe the
initial service charge of $69.50.
This pricing system gives you the benefit of having a
proficient technician who will do the job right the first
time. This pricing system is in contrast to time and material
pricing systems where you suffer and the company is rewarded
for having inexperienced or slow technicians. By removing the
clock emphasis, our technicians don’t feel pressured to hurry,
which might cause a mistake, but can take the time necessary
to make sure the job is done right the first
time. | 
